Public Safety

Technical Services

Our Public Safety experience dates back to 1951 and involves hundreds of projects from the smallest towns and boroughs to the largest cities, counties and states. These involved a wide variety of projects from feasibility studies, to radio and telephone system designs, to developing technical specifications and RFPs to system implementations. The management and use of the radio spectrum and radio interference mitigation are important considerations in the design of RF systems. CTO’s personnel employ a wealth of expertise and experience to assist and advise our clients:

  • Trunked Systems 700/800 MHz, UHF & VHF
  • Public Safety Systems
  • Telephone Switches and Networks
  • Microwave Systems
  • Feasibility Studies
  • Traffic Studies
  • CAD Systems
  • New Technologies
  • Interference Testing & Mitigation
  • Tower Site Planning/Registration/Zoning
  • Vendor Proposal Evaluation
  • Project Management

CTO believes that the analysis done by only a single person assigned to a project is an opinion rather than consulting. CTO utilizes a team approach to our public safety technical projects. Not only are highly trained and qualified engineers assigned, but CTO also assigns analysts with hands on experience in public safety operations issues and communications centers. This combined approach ensures that CTO’s work product meets the client’s operational needs as well as the technical system(s) requirements. To help ensure the highest work products CTO maintains an active Quality Assurance Program.

Operations and Management

CTO’s Public Safety Group includes public safety practitioners who have served as active members with large and small police, fire and EMS agencies in various regions of the country. These individuals have over 200 years of combined service, with experience in all areas of Police, Fire, and EMS field operations, supervision, training and management. Some of the specific areas of expertise include:

LAW ENFORCEMENTPatrol Operations Public Affairs Research and Planning Communications (E9-1-1 and Radio Dispatch) Police Management SupervisionCriminal Investigations Internal Investigations COPs Programs Administration Training (including Train-the-Trainer)
FIRE/EMS SERVICESFire Suppression Public Education Public Affairs Risk Management EMT Mass Casualty Planning & Instruction Haz-Mat Supervision Carrier Services VFD AuxiliaryArson Investigation Fire Prevention Records Management Health & Safety Communications/EMD Training (including Train-the-Trainer) Administration Management Volunteer Services

CTO’s Public Safety Group has the expertise to perform a wide range of consulting services for our clients. These services include:

  • Strategic Planning
  • Fire/Rescue Operations/Planning Studies
  • Fire/Rescue System Evaluations
  • COPs Project Planning
  • Public Safety Operations/Management Evaluation & Planning
  • Organizational Evaluations
  • Records Management

CTO believes that the analysis done by only a single person assigned to a project is “an opinion rather than consulting” . CTO utilizes a team approach to public safety projects. We assign subject experts to manage and participate in public safety projects. To help ensure the highest work products CTO maintains an active Quality Assurance Program.

CTO’s Public Safety Group staff members belong to the Fraternal Order of Police, FBI National Academy Association, International Police Chief’s Association, the World Safety Organization, the International Association of Fire Chiefs, the National Fire Protection Association, the International Society of Fire Service Instructors, the NFPA Fire Services Section, the Fire Department Safety Officers Association, the International Municipal Signal Association. In addition, some of CTO’s staff members are certified as Public Safety Trainers and Train-the-Trainer instructors.

Communications Center Operations and Management

CTO’s Public Safety Group staff includes public safety practitioners with many years of experience in all areas of Police, Fire, and EMS communications center operations, management, supervision and training. Several staff members are certified by NENA as Emergency Number Professionals (ENP). CTO’s staff members “have been there in the trenches” and understand our clients’ needs. Our Public Safety Group has extensive experience with all phases of PSAP/Dispatch Center planning, analysis, staffing and evaluation. To help ensure the highest work products CTO maintains an active Quality Assurance Program. CTO’s Public Safety Group Staff has the expertise and experience to assist and advise our clients with:

  • PSAP/Dispatch Center Consolidation
  • Communications Center Organization & Management
  • Communications Center Supervision
  • Communications Center Staffing
  • Communications Center Operations
  • Communications Center Evaluation
  • Records Management
  • Training

CTO’s Public Safety Group staff are members of APCO and NENA and have served on various APCO committees and as officers of the Local Chapters of NENA. Some of our staff members also belong to the Fraternal Order of Police, FBI National Academy Associates, International Police Chief’s Association, the World Safety Organization, the International Association of Fire Chiefs, the National Fire Protection Association, the International Society of Fire Service Instructors, the NFPA Fire Service Section, the Fire Department Safety Officers Association, and the International Municipal Signal Association. In addition, some of CTO’s staff members are certified as Public Safety Trainers and Train-The-Trainer Instructors. Many of our engineers are members of the IEEE and are certified by NARTE.